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Example workflow: messages and files go to an agent, which creates a checklist, prepares an appointment for review, and saves notes.
Explore skills and setup guides for Customer Support

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Draft a customer support reply

Recipe

Turn a customer question and checked facts into a reply for review.

You provide
Customer message, Known facts, Approved commitments and tone
You get
Reply draft, Internal notes about facts to check
Build with:Claude Cowork
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